Ignite Your People

Transformative Soft
Skills Training

Empower your workforce with behavioural-led
soft skills training. From self-awareness to
communication, build stronger teams and
lasting success.

Diverse group of professionals collaborating at a flipchart during a training session.

Why People
Choose Ignite

Capability without confidence doesn’t drive change. That’s why our soft skills training is grounded in behavioural science. We build self-awareness, communication, leadership, and decision-making skills that unlock measurable performance. Our corporate training programs empower future leaders, develop emerging talent, and embed workplace wellbeing, because when people grow, organisations succeed.

Core Programs

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One-to-one professional coaching conversation between two colleagues in a modern office.

Coaching for Performance

Unlock performance through behavioural coaching and everyday conversations that build clarity, trust, and accountability.

Learning Outcomes:

  • Develops core coaching skills for managers and team members
  • Builds capability in feedback, goal-setting, and behavioural development
  • Supports a performance culture grounded in clarity and personal growth

Delivery: In-person, virtual

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Participant standing and speaking confidently with a microphone during a leadership training session.

Presentation Skills Training

Equip your teams to speak with confidence and deliver structured, engaging presentations that win clients, inspire colleagues, and drive business impact.

Learning Outcomes:

  • Strengthens storytelling and message structure
  • Builds confidence in public speaking and high-stakes settings
  • Equips individuals to engage audiences with clarity, authority, and impact

Delivery: In-person, virtual

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Generative AI at Work

Generative AI at Work

Help your people harness AI for smarter communication, faster problem-solving, and future-ready skills.

Learning Outcomes:

  • Builds understanding of Generative AI and its workplace applications
  • Equips learners to use AI tools that support their role and business goals
  • Enhances prompt design to improve accuracy, efficiency, and outcomes

Delivery: In-person, virtual

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Professionals in a modern workplace navigating a discussion with calm and clarity, symbolising conflict management training.

Conflict Management

Equip your people to handle difficult conversations with clarity and confidence using practical techniques to navigate workplace tension and feedback.

Learning Outcomes:

  • Develops assertive communication across teams
  • Equips individuals to manage conflict under pressure
  • Builds psychologically safe, high-performing workplaces

Delivery: In-person, virtual

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Time Management & Prioritisation

Time Management & Prioritisation

Work smarter, not harder, focus on what matters most and manage competing demands with clarity.

Learning Outcomes:

  • Strengthens team prioritisation and planning techniques
  • Imrpoves productivity and reduces time-wasting across the workplace
  • Builds sustainable habits that support energy, focus, and performance
  • Deliver clear, compelling messages in high-stakes situations

Delivery: In-person, virtual

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Participants collaborating around a business simulation board game during a corporate workshop.

Problem Solving & Decision Making

Equip your teams to solve problems and make faster, clearer decision with structured thinking frameworks and practical tools.

Learning Outcomes:

  • Builds team capability in structured problem-solving
  • Enhances collaborative decision-making under pressure
  • Improves ownership and confidence in workplace decisions

Delivery: In-person, virtual

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Focused customer service team in headsets working together in a training session.

Customer Service Excellence

Equip your teams to deliver standout customer experiences with empathy, speed, and clarity through practical, business-focused training.

Learning Outcomes:

  • Sharpens team service delivery and professional tone of voice
  • Builds employee confidence in handling challenging customer interactions
  • Enhances workplace communication and active listening and solution focus

Delivery: In-person, virtual

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Multicultural business team in discussion with a facilitator in a high-rise office.

Executive Presence & Influence

Develop leaders who show up with confidence, clarity, and calm to influence conversations and decisions.

Learning Outcomes:

  • Strengthen leaders verbal and on-verbal presence
  • Builds influence, credibility, and leadership consistency
  • Enables managers to lead meetings, stakeholders, and team with impact

Delivery: In-person, virtual

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Facilitator leading a workshop using a flipchart while a business team engages in discussion.

Facilitation Skills Training

Train your teams to guide discussions with clarity, manage group conversations effectively, and keep collaboration focused and productive.

Learning Outcomes:

  • Builds confidence in facilitating group sessions
  • Strengthens skills to manage divers perspectives and team dynamics
  • Improves meeting outcomes and supports psychological safety in collaboration

Delivery: In-person, virtual

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Group of professionals collaborating on laptops in a modern workspace during a training exercise.

Workplace Diversity & Inclusion Training

Foster an inclusive workplace culture with training that helps every voice be heard, valued, and respected.

Learning Outcomes:

  • Foster an inclusive workplace culture with training that helps every voice be heard, valued, and respected.
  • Develops allyship, empathy, and cultural agility across teams
  • Strengthens workplace belonging, equity, and respect in daily practice

Delivery: In-person, virtual

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Interviewing Skills Training

Interviewing Skills Training

Train your hiring teams to conduct structured, bias-aware interviews that focus on capability and culture fit, not just rehearsed answers.

Learning Outcomes:

  • Strengthens consistency in structured behavioural interviewing
  • Trains hiring managers to reduce bias and assess real capability
  • Improves fairness and effectiveness in talent selection decisions

Delivery: In-person, virtual

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>Train the Trainer Program

Train the Trainer Program

Prepare internal trainers to deliver consistent, engaging workplace learning that drives real performance.

Learning Outcomes:

  • Strengthens facilitation and learning design capability
  • Builds trainer presence, confidence, and engagement techniques
  • Aligns internal training delivery with organisational goals

Delivery: In-person, virtual

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Other Core Programs

Business Report Writing

Business Report Writing

Change Management Training

Change Management Training

Conflict Management

Conflict Management

Customer Service Excellence

Customer Service Excellence

Design Thinking

Design Thinking

Executive Presence

Executive Presence

Facilitation Skills Training

Facilitation Skills Training

Interviewing Skills

Interviewing Skills

Leadership Foundations

Leadership Foundations

Leading Virtual Teams

Leading Virtual Teams

Managing Appraisals

Managing Appraisals

Managing Meetings

Managing Meetings

Negotiation Skills

Negotiation Skills

Performance Management Training

Performance Management Training

Presentation Skills

Presentation Skills

Problem Solving & Decision Making

Problem Solving & Decision Making

Sales Fundamentals Training

Sales Fundamentals Training

Time Management Training

Time Management Training

Train the Trainer

Train the Trainer

Workplace Diversity

Workplace Diversity

Mental Health & Wellbeing for All

Mental Health & Wellbeing for All

Managing Mental Health

Managing Mental Health

We’ve worked with Ignite Training on several programs including Negotiation Skills, Presentation Skills, Leading Virtual Teams, and a Mental Wellbeing Workshop, and we’ve been really impressed. Their pool of facilitators and subject-matter experts bring not just theory, but real-world corporate experience that adds depth and relevance to the sessions.

Our participants came away more confident—especially in presenting and communicating—and we’ve seen a positive impact on team performance and client engagement. We highly recommend Ignite Training to L&D professionals looking for impactful soft skills training that closes capability gaps and delivers real results.

Dianne Fernandez

Customer Relationship Supervisor, GAC Corporate Academy

Let’s Grow Your People Capability

Whether you're building confidence, upskilling future leaders, or embedding behavioural intelligence,
our training helps people show up stronger and perform at their best.